{"id":"65132a4d6c03260014f98f6a","title":"Reporting Problems","path":"committee/path-clearance/reporting-problems","contentMarkdown":"# Reporting Footpath Problems to KCC\n1. Open the [KCC's Public rights of way Page](https://www.kent.gov.uk/environment-waste-and-planning/public-rights-of-way)\n   * A KCC page showing various aspects of Rights of Way is displayed. Sometimes the pages are slow to react to the selections made.\n   * Select [Report a problem on a right of way](https://www.kent.gov.uk/environment-waste-and-planning/public-rights-of-way/report-a-problem-on-a-right-of-way)\n   * Select *Report it*\n   * Select *Report a fault*\n2. A map of Kent is displayed.\n    * Select Log in and log into the account you have registered with KCC\n    *  You have the option to register an account at this stage\n    * The Public Rights of Way map is displayed again\n3. Select Report a Fault\n    * The Report a Fault page is displayed\n    * Enlarge the scale; at least to the level which shows the number of the footpath in question. The Report a Fault Page has 3 tool buttons at the top right of the page:\n        * To report a problem the tool buttons should be tapped to enable the required action.\n        * When the tool button has been selected so that the associated action can be made a boarder appears around the tool button.\n        * Icon with I – Used to display information about a selected feature\n        * Icon with pointing finger – Used to put a high light along the selected path.\n        * Icon with Triangular Alert symbol – Used to mark more closely the location of the problem on the highlighted path.\n        * Once the problem location has been set on the highlighted path a Fault Location box is displayed\n        * Select Fault Details\n            * A box to enter the details is displayed\n            * Enter the Fault Type\n            * Enter the description of the fault\n            * Submit","contentHtml":"<h1>Reporting Footpath Problems to KCC</h1>\n<ol>\n<li>Open the <a href=\"https://www.kent.gov.uk/environment-waste-and-planning/public-rights-of-way\">KCC&#39;s Public rights of way Page</a><ul>\n<li>A KCC page showing various aspects of Rights of Way is displayed. Sometimes the pages are slow to react to the selections made.</li>\n<li>Select <a href=\"https://www.kent.gov.uk/environment-waste-and-planning/public-rights-of-way/report-a-problem-on-a-right-of-way\">Report a problem on a right of way</a></li>\n<li>Select <em>Report it</em></li>\n<li>Select <em>Report a fault</em></li>\n</ul>\n</li>\n<li>A map of Kent is displayed.<ul>\n<li>Select Log in and log into the account you have registered with KCC</li>\n<li>You have the option to register an account at this stage</li>\n<li>The Public Rights of Way map is displayed again</li>\n</ul>\n</li>\n<li>Select Report a Fault<ul>\n<li>The Report a Fault page is displayed</li>\n<li>Enlarge the scale; at least to the level which shows the number of the footpath in question. The Report a Fault Page has 3 tool buttons at the top right of the page:<ul>\n<li>To report a problem the tool buttons should be tapped to enable the required action.</li>\n<li>When the tool button has been selected so that the associated action can be made a boarder appears around the tool button.</li>\n<li>Icon with I – Used to display information about a selected feature</li>\n<li>Icon with pointing finger – Used to put a high light along the selected path.</li>\n<li>Icon with Triangular Alert symbol – Used to mark more closely the location of the problem on the highlighted path.</li>\n<li>Once the problem location has been set on the highlighted path a Fault Location box is displayed</li>\n<li>Select Fault Details<ul>\n<li>A box to enter the details is displayed</li>\n<li>Enter the Fault Type</li>\n<li>Enter the description of the fault</li>\n<li>Submit</li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n</li>\n</ol>\n"}