Creating a folder in Apple Mail, Outlook or Thunderbird adds the same folder to Admin → Inbox. A name such as INBOX/Meetings is stored as Meetings. Dragging messages into a folder files those conversations there. Dragging them to Deleted records the deletion, so the same mail is not delivered into Inbox again. Dragging them back to Inbox or into a folder brings that conversation back.
Renaming a folder in the mail app renames it in the inbox, and the conversations stay in it. Deleting a folder in the mail app moves its contents into Deleted and removes the folder from the normal folder list.
Inbox, Sent, Drafts, Junk and Deleted cannot be renamed or deleted from the mail app. Outlook's own Archive, Conversation History, Outbox and Snoozed folders stay in Outlook.
Large folders load in batches so the message list does not stall. Copying a message (for example into Deleted) keeps the original conversation where it is. Messages with attachments open with a normal message body in Outlook.
Saving a draft in the mail app creates a separate saved copy, so replacing an older autosave cannot remove the latest version. Independent emails with the same subject stay separate.
Messages sent from a committee address appear in Sent. Saving a sent copy keeps received conversations in Inbox and preserves conversations filed in your own folders.
Marking committee mail read or unread in Admin → Inbox refreshes the mailbox state used by mail apps.
There is a limit of 20 people on one send, a 10 MB size limit, and 30 sends per hour. Incoming mail appears in Inbox, Sent, Drafts, Junk and Deleted, plus any folders you already created on the website. Marking something read or deleting it behaves the same as on the website.
Go back to Profile → External Email Setup and revoke the application password. That stops every mail app using it. Create a new password and paste it into each mail app.
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