External Email → Outlook on a Mac

On Profile → External Email, choose Mac then Outlook. Create an application password first, then add the account in Outlook as IMAP.

1. Enter the committee role address (for example chair@group.example.org.uk) and choose Continue.
2. Outlook cannot match a group address to Microsoft 365. Choose IMAP, not Exchange or Outlook.com.
3. Turn on Show Advanced Settings and paste the values from Profile → External Email: username is the committee address, password is the application password (not the website login), incoming host is the public site hostname on port 993 with SSL/TLS, outgoing is the same host on port 465 with SSL/TLS. Do not choose STARTTLS. If the website address includes www, the hostname must include www.
4. Add Account. The committee mailbox appears in the sidebar and mail downloads over IMAP.

Outlook on a Mac: Settings → Accounts. Committee mail appears as IMAP. Choose Add Account to start.

Outlook on a Mac: enter the committee role address, then Continue.

Outlook cannot match the address to Microsoft 365. Choose IMAP, not Exchange.

Turn on Show Advanced Settings. Incoming 993, outgoing 465, SSL/TLS on both. Username is the committee address. Password is the application password.

Once Outlook connects, the committee mailbox appears in the sidebar and mail downloads over IMAP.

Outlook on Windows

On Profile → External Email, choose Windows then the Outlook version you use (new Outlook or classic). Choose IMAP if the app asks for the account type. Expand Show more or Advanced settings to enter the ports.

New Outlook on Windows: add the account as IMAP, paste the same hostname, ports 993 and 465, SSL/TLS, and the application password. Do not choose STARTTLS.

Related

External Email

30 October 2026 release note

Committee role mailboxes and inbox notifications

Admin → Inbox