# External Email → Outlook on a Mac

On [Profile → External Email](https://ngx-ramblers.org.uk/admin/profile/external-email-setup "{{siteUrl}}"), choose <strong>Mac</strong> then <strong>Outlook</strong>. Create an application password first, then add the account in Outlook as IMAP.

1. Enter the committee role address (for example `chair@group.example.org.uk`) and choose Continue.
2. Outlook cannot match a group address to Microsoft 365. Choose <strong>IMAP</strong>, not Exchange or Outlook.com.
3. Turn on <strong>Show Advanced Settings</strong> and paste the values from [Profile → External Email](https://ngx-ramblers.org.uk/admin/profile/external-email-setup "{{siteUrl}}"): username is the committee address, password is the application password (not the website login), incoming host is the public site hostname on port <strong>993</strong> with SSL/TLS, outgoing is the same host on port <strong>465</strong> with SSL/TLS. Do not choose STARTTLS. If the website address includes <strong>www</strong>, the hostname must include <strong>www</strong>.
4. Add Account. The committee mailbox appears in the sidebar and mail downloads over IMAP.



![](https://ngx-ramblers.org.uk/api/aws/s3/site-content/7519a591-f882-4f81-b0f9-da425bd60af7.jpg)

*Outlook on a Mac: Settings → Accounts. Committee mail appears as IMAP. Choose **Add Account** to start.*

![](https://ngx-ramblers.org.uk/api/aws/s3/site-content/d57199d1-64d6-45aa-bd61-3ffc978aa6af.jpg)

*Outlook on a Mac: enter the committee role address, then Continue.*

![](https://ngx-ramblers.org.uk/api/aws/s3/site-content/419ee046-e275-4e4f-9c89-16ca28ebdebe.jpg)

*Outlook cannot match the address to Microsoft 365. Choose IMAP, not Exchange.*

![](https://ngx-ramblers.org.uk/api/aws/s3/site-content/b8fa9b78-c492-4c34-bd85-93fe756d1697.jpg)

*Turn on Show Advanced Settings. Incoming 993, outgoing 465, SSL/TLS on both. Username is the committee address. Password is the application password.*

![](https://ngx-ramblers.org.uk/api/aws/s3/site-content/3d4f4730-1cf5-40c5-9996-6c59cb5b6249.jpg)

*Once Outlook connects, the committee mailbox appears in the sidebar and mail downloads over IMAP.*

## Outlook on Windows

On [Profile → External Email](https://ngx-ramblers.org.uk/admin/profile/external-email-setup "{{siteUrl}}"), choose **Windows** then the Outlook version you use (new Outlook or classic). Choose IMAP if the app asks for the account type. Expand Show more or Advanced settings to enter the ports.

![](https://ngx-ramblers.org.uk/api/aws/s3/site-content/570dacfb-1659-43fe-9931-72bdcee3ce35.png)

*New Outlook on Windows: add the account as IMAP, paste the same hostname, ports 993 and 465, SSL/TLS, and the application password. Do not choose STARTTLS.*

> **Related**
>
> [External Email](https://ngx-ramblers.org.uk/how-to/committee/email-articles/external-email)
>
> [30 October 2026 release note](https://ngx-ramblers.org.uk/how-to/committee/release-notes/2026-10-30-issue-407)
>
> [Committee role mailboxes and inbox notifications](https://ngx-ramblers.org.uk/how-to/committee/email-articles/committee-role-inbox)
>
> [Admin → Inbox](https://ngx-ramblers.org.uk/admin/inbox "{{siteUrl}}")