14-May-2026 - Password reset email link now works everywhere (#212)

Reset link fixed in the forgot-password email (#212)

What was wrong

When someone used "Forgot password", the Reset Your Password button in the email did not always work. In Outlook, clicking it did nothing. If you opened the email through Brevo's "View this email in your browser" link, the button just reopened the same email in a new tab.

Two separate things could break the link:

On some sites the group's web address had not been filled in, so the link pointed at an incomplete address that the email click-tracking could not follow.
The email design can be edited in Brevo's visual editor, and that editor quietly scrambles the placeholder the reset link is built from, so the finished email went out with a broken link.

What changed

The forgot-password email no longer depends on the design stored in Brevo. It now uses a fixed, built-in copy of the email, so editing the template in Brevo can no longer break password resets. The reset link also always uses the full site address now, even on sites where the group web address has not been filled in.

The result: the Reset Your Password link works reliably in every email client, including Outlook and the browser-mirror view.

Who is affected

Anyone who uses "Forgot password" to reset their sign-in. Committee members should stop getting reports of reset links that "do nothing".

Resetting your password without a mouse

What changed

When the reset link opens the "set a new password" pop-up, you can now complete it from the keyboard alone:

The New Password field is selected automatically when the pop-up opens.
Pressing Enter moves you from New Password to Confirm New Password.
Pressing Enter again submits, once both passwords are valid.

The mouse still works exactly as before - this just adds a faster keyboard route.

Who is affected

Anyone resetting their password, particularly people who prefer or rely on keyboard navigation.

Fixed reset password dialog with auto-focussed input fields