# 21-Apr-2026 — Getting an account and signing in

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The mock is a shared pre-production fixture. There is no self-service sign-up — operator accounts are provisioned by hand so tenant ownership stays explicit. This page covers requesting an account and the two ways to sign in.

[← Back to the overview](https://ngx-ramblers.org.uk/how-to/technical-articles/2026-04-21-using-ramblers-salesforce-mock)

## Request an account

Use [Contact NGX-Ramblers](https://ngx-ramblers.org.uk/?contact-us&role=support&subject=Salesforce%20Mock%20-%20Account%20request&redirect=how-to/technical-articles/2026-04-21-using-ramblers-salesforce-mock/account-and-sign-in) to ask for an operator account. Mention which integration you're working on (NGX-Ramblers, MailMan, Ramblers Head Office Salesforce, or something else) and a username you'd like.

You'll receive your username and an initial password directly by email — those credentials are not stored in the mock server itself. The mock does not currently expose a self-service password-change UI; if you want yours rotated, ask the root operator (see [Root operator tasks](https://ngx-ramblers.org.uk/how-to/technical-articles/2026-04-21-using-ramblers-salesforce-mock/root-operator-tasks)).

If you are the root operator and need to provision an account for someone else, see [Root operator tasks](https://ngx-ramblers.org.uk/how-to/technical-articles/2026-04-21-using-ramblers-salesforce-mock/root-operator-tasks).

## Sign in

The sign-in page is at [salesforce-mock.ngx-ramblers.org.uk/admin/login](https://salesforce-mock.ngx-ramblers.org.uk/admin/login). It offers two tabs.

![](https://ngx-ramblers.org.uk/api/aws/s3/site-content/9686b59e-f0b0-4efc-81c3-9b4eea8ecf31.png)

*The sign-in screen offers two tabs — username & password for the everyday path, and bootstrap token for first-run setup.*

### Username and password

The everyday path. Enter the username and password you were given, hit **Sign in**, and you land on the dashboard. The sidebar shows your tenants (empty on first sign-in) and the main panel prompts you to select or create one.

### Bootstrap token

First-run only, intended for the very first sign-in when no operator exists yet. It uses an `ADMIN_BOOTSTRAP_TOKEN` configured at deploy time and signs you in as the root operator. Once the root operator has been used to provision real accounts, the bootstrap tab can be ignored.

## What you get on sign-in

Sessions are server-side and short-lived; closing the browser logs you out. Inside the dashboard you can see only:

- The tenants you (or — if you are root — anyone) own
- The API tokens scoped to those tenants
- The members ingested under those tenants
- The release-notes view and the API documentation links in the header

Per-operator isolation is enforced in MongoDB on every query — there is no UI route, no admin endpoint and no public API call that crosses operator boundaries.

## Next

[**Tenants and API tokens →**](https://ngx-ramblers.org.uk/how-to/technical-articles/2026-04-21-using-ramblers-salesforce-mock/tenants-and-tokens)